We’re excited to create two new manager roles on our team for 2024 – a client manager (up to £45k), and a community engagement manager (up to £35k).
The client manager position will suit someone currently in an account management role in a PR agency and will involve directly managing relationships with clients including Amazon, Deliveroo, Morelli’s Ice Cream, Oatly and Sky.
The community engagement manager position will suit someone who is data-driven and highly detailed with a passion for supporting community causes in the UK, Ireland and across Europe. This role focuses on managing Amazon’s Community Engagement teams in the UK and Ireland while also supporting on disaster relief programmes in Europe and beyond.
The work for this role focuses on charity vetting, coordinating large volumes of donations and volunteering activity, managing a number of mailboxes and filtering and directing requests for support to appropriate teams and stakeholders. An understanding of how charities and the Charity Commission work is essential and experience of community engagement programmes and the tech that powers them (Smartsheet, for example) is desirable.
The roles are based at our Belfast office and are full-time, permanent positions. The roles come with Clearbox’s award-winning range of benefits, which include:
- Unlimited annual leave
- Health insurance
- Health cash plan
- Life insurance
- A big fridge in the office filled with all sorts of Coca Cola goodies (our team LOVES this one, weirdly)
- The chance to cuddle our office dog (TBH, you won’t have a choice, she’s an attention seeker)
- Five work from abroad days in your contract (London, Berlin and Porto are some of the places we’ve worked from this year)
+ loads more stuff, but they’re the best bits!
What’s a manager position at Clearbox like? Here are a few words from two of our current managers:
“As a manager at Clearbox you’ll have in-depth understanding of the work of your clients and how the Clearbox team operates to bring them success. You’ll get to know each member of the Clearbox team well, and use each of their unique skills and enthusiasms to keep things moving and create brilliant campaigns.
“You’ll be self-motivated and be able to prioritise. You’ll be a coach, not a micro-manager. And you’ll want the best for your clients and our team. If you can keep up with a lot of moving parts with a smile on your face and a level head, you’ll be fine.” Amy Winter, Communications Manager.
“Being a manager at Clearbox is all about being proactive, pushing until the job is done, being focused, making sure you’re on top of all the small details. You’ll lead by example, making sure your team knows the standards and what’s required of them by displaying this yourself.
“It’s about making decisions, being confident in your decision-making skills and not sitting on the fence or dilly-dallying. You need to know your priorities - a massive part of our job is learning which fire to put out first; being one-step ahead. You’ll move at a fast pace and part of that is thinking ‘what’s the next move’ so you can guide your team to success.” Alex Symington, Senior Client Manager.
Like what you hear?
If you meet the criteria below, you might just be who we’re looking for.
- You have 4 years’ + experience in PR, comms or marketing with 1 year of experience managing a team or junior members of staff.
- Or you have 3+ years of experience working in a community engagement-facing role either in-house or agency side.
- You want to have the freedom to deliver results in your way, with lots of support.
- You have a strong worth ethic and an ability to problem solve.
- You’re respectful and trustworthy.
Before we get to the ‘how’, you should probably know our values. We practice what we preach, so they’re important to us.
- Don’t be a dick. We respect each other, we respect our clients, we respect our suppliers, and we respect ourselves.
- Creativity. We have original ideas that add value. We are curious and passionate.
- Hard work. We’re the hardest workers in the room. We believe there are no shortcuts to success.
- Humility. Every day is a school day. We’re never too old to learn something new. We reject know-it-alls. We listen more than we talk.
- Consistency. We can be counted on to act in a predictable manner. We show up every day.
- Accountability. We are answerable for our actions and the actions of our team. We uphold commitments to each other and to our clients.
- Care. We care. For our team, our clients, our standards, our results, our community, our impact.
You’ll have the opportunity to make a role your own at Clearbox if you align with our vision, values and standards. You’ll do this alongside a brilliant team delivering campaigns for a growing client list, enjoy flexible working from your home, the Clearbox office or a country of your choice and occasionally venture to London, Berlin and sometimes further afield.
We’ve got a good thing going. Come join!
Oh, a bit about us. Clearbox is 10 years old and our 15-strong team passionately delivers long term brand & communications innovation for local, national & global brands. We provide three services for our clients – PR, social media management and community engagement.
To apply
To apply for either role, please send your CV along with your dream Glastonbury headliner to hello@clearboxcommunications.com before 5pm on Friday 5th January 2024. Please make the role you’re applying for obvious in the email subject line.
Tap that email address for more info on either role too, obvs.
Clearbox is an equal opportunities employer. We encourage people from all sections of our community to apply for jobs with us. We particularly welcome Black, Asian and Minority Ethnic, disabled and male applicants because these groups are currently under-represented in our workforce and industry. We are a partner of Diversity Mark (bronze) and a silver-rated partner of EcoVadis, the world’s leading sustainability and ethics evaluation programme.
