2015 - present
Brief: help Amazon support and promote community initiatives throughout the UK and Ireland.
Clearbox has worked with Amazon since 2015. One of our focus areas for the company is supporting its Amazon Community Impact (ACI) team. The ACI team is responsible for managing Amazon’s community support programme, working with charities, schools and voluntary organisations in the UK and Ireland to provide financial and volunteering support.
Clearbox’s role with the ACI team includes managing communications between Amazon and organisations who have requested support, matching these organisations with Amazon buildings geographically, and conducting vetting exercises to ensure the organisations align with Amazon's community pillars. This careful analysis ensures responsible community engagement.
Clearbox manages community support requests from the moment they contact Amazon until they receive a donation or volunteering support. We work with 30+ different charitable organisations and schools on a weekly basis, matching them to Amazon Community Ambassadors for potential support. We guide Amazon Community Ambassadors through the charitable process, helping them to bring support requests to life.
Our work also features a sophisticated data management system that turns community engagement into a strategic, measurable initiative. We maintain detailed databases tracking donations, volunteering, and employee engagement. Through our reporting, we provide insights for various Amazon teams and business lines, enabling continuous improvement, accurate impact measurement, and strategic planning for future community support.
We take great pride in our work alongside the Amazon Community Impact team and have witnessed first-hand the remarkable impact that Amazon's support has on communities across the UK and Ireland.
